Shipping & delivery
ATTENTION We are currently using different shipping methods and days due to the end-of-year rush. We kindly ask you to have some patience in case of delayed shipment and to keep an eye on the Track and Trace page. If your package has not arrived after four working days, please contact us.
If you order between Monday after 1:00 PM and Wednesday before 8:00 AM, we will ship your package on Wednesday. If you order on Wednesday after 8:00 AM and before Monday at 1:00 PM, we will ship everything on Monday. Due to the end-of-year rush, we are temporarily shipping only twice a week. Order in a timely manner to avoid disappointment! In some cases, it may happen that the order will be delivered a day later than planned. This is entirely dependent on PostNL. Once the package has been registered with PostNL, you will receive a Track & Trace code via email to track your order. A (reusable) gel ice pack and insulated cooling envelope will be added during shipment.
The delivery costs are €6.75 within the Netherlands. Shipping costs are free for orders over €25.00. If your package has not arrived after four working days, we will of course immediately start an investigation with PostNL.